REGISTER YOUR BIKE Don’t forget to register your bike: TECHNICAL ASSISTANCE We are here to help. If you need any technical assistance, please contact us: US: 951-307-9211 2

CONTENTS Register your Bike information Welcome to INTENSE Know your Recon MX Set-up guide 11 Remove bike from box 13 Charge the battery 15 Install the rear derailleur and handlebar 17 Connecting the motor mode selector and display wires 19 Install front fender 21 Install front wheel 23 Install pedals 23 Check gears 25 Adjust headset, handlebars and saddle height, 27 Check tire pressure and install bottle cage, install handguards 29 Install Handlebar bag 31 Install rear pannier bags and bungee cover 35 Install battery 37 Front suspension set-up 42 Rear suspension set-up INTENSE bicycle identification How to use your Recon MX 48 Charging the battery 51 Turning on your Recon MX 52 Using the power modes 56 The display 58 SHIMANO E-Tube app 60 Troubleshooting Maintenance and care Component listings Geometry chart Exploded views and parts listings Parts kits Torque settings Declaration of Conformity 02 05 06 09 46 48 64 66 67 68 72 76 78 3


WELCOME TO THE FAMILY Our team of designers, engineers and product experts are focused on one thing every day: your experience on the bike. We build bikes that are as thrilling to look at as they are to ride, and we build them for the select few of you who understand the difference and refuse to settle for anything else. From the early days of INTENSE, when founder Jeff Steber worked alone in his garage, to today with our crew of talented people working in our Temecula, CA headquarters and in offices around the world, INTENSE has been a brand built on passion by forward thinkers who love nothing more than to throw a leg over a sweet bike and head out for a rip. We’re so glad you’ve joined us. Welcome to INTENSE, enjoy your experience. AT INTENSE WE HAVE ONE GOAL - TO PROVIDE THE RIDE OF YOUR LIFE THE INTENSE RECON MX Inspired by adventure, the Recon MX is unlike any other eBike you've ridden. Built on 27.5" wheels and with a custom rack and bag set this bike is ready for the ultimate adventure. #NOSHUTTLEREQUIRED 5

01 02 03 04 05 06 A B C 11 12 3 4 5 6 7 8 9 10 2 1 25 26 24 27 28 29 30 31 32 33 34 13 14 15 16 19 20 18 17 21 22 23 6

KNOW YOUR RECON MX ALLOY COMPONENT BREAKDOWN 1 Grips 2 Handguards 3 Shifter 4 Digital display panel 5 Handlebars 6 Front bag mount 7 Stem 8 Front Light 9 Dropper post lever 10 Brake Lever 11 On/Off Button 12 Frame 1 Toptube 2 Downtube 3 Seattube 4 Chainstay 5 Seatstay 6 Rear shock 13 Saddle (seat) 14 Dropper seatpost 15 Seatpost clamp 16 Rear Bags 17 Rear Luggage mounts 18 Cassette 19 Kickstand 20 Rear derailleur 21 Chain 22 Chainring 23 Crankset 24 Front bag 25 Headset 26 Suspension fork A Fork crown B Stanchion C Lower leg 27 Front Fender 28 Front brake 29 Rotor 30 Spoke 31 Tire 32 Thru axle 33 Rim 34 Motor 7


Your new INTENSE Recon MX eBike is almost ready to go, you just need to do a few things to get your bike ready for its first ride. If you are setting up your bike from the box, the next few pages will show you how to assemble it. If you picked up your bike already set-up by a dealer then you can jump to page 36. We have a series of in-depth and detailed videos on our website that go through the whole process of building and preparing your bike – including technical videos on suspension set-up, tuning your gears, and much more. GO TO INTENSE.COM/PAGES/TECHVIDEOS If at any time you feel unsure about what you are doing then please contact us at INTENSE or seek the help of a professional mechanic at your local bike shop. INTENSE +1 951.307.9211 WE ARE HERE TO HELP! INTENSE RECON MX SET-UP GUIDE 9

A B C 10

STEP 1 REMOVE BIKE FROM BOX When you first open your bike box you will find the accessory box (including toolkit), battery charger and bike itself (battery is already installed in the bike). First, remove the front wheel and the accessory boxes and put to the side (A). Next remove, the two rear bags and front handlebar bag as well as second box and set aside. Take off the packaging around the handlebars and expose the dropper post lever on the left-hand side of the handlebar. Push dropper post lever (B). This will raise dropper post to its highest position, which will allow you to put the bike safely in a bike stand (C). 11


STEP 2 CHARGE BATTERY Once bike is in bike stand, remove remaining packaging. The battery is supplied in sleep mode. To wake it up you need to connect it to your battery charger. You can do this with the battery in your bike, but for simplicity while setting up your bike, we suggest removing the battery and placing it directly on charge. It will take between 3-5 hours to fully charge the 504 Wh battery. See page 48 for further battery charging information. The battery will be locked in position. To remove it you will need to use the key provided in the accessory box following the steps below. The lock for the battery is positioned on the upper part of the downtube on the lefthand side of the bike. With one hand supporting the battery, insert the battery key into the lock (A) and turn the key a quarter turn in a clockwise direction. This will release the battery from the lock position and onto the catch-tab. Now with the battery on the catch-tab, press the release button (B) until the battery clears the downtube and pull battery forward and out. Your battery will now be free from your bike. Remove the key and keep it in a safe place. You can now charge the battery, see page 48 for further information. It’s easiest to charge the battery while it’s in the bike. There is a port on the bike above the motor near the lower link (C). 13

A B D C E 14

STEP 3 CHECK REAR DERAILLEUR STEP 4 INSTALL HANDLEBAR The rear wheel comes installed on the Recon MX so all you need to do is check the torque on the rear wheel axle. Using your 5mm allen on your torque wrench tighten the rear axle and torque to 11Nm (A). Using the 4mm allen on your 3-way tool, loosen but don't remove the steer tube pinch bolts (B) allowing you to loosen the stem and rotate forward (C). Put the handlebars in place. Use the guidelines printed on the handlebars to help position them centrally and evenly. Check that the brake, shifter and dropper post cables have a nice flow and are not kinked or twisted in any way. Replace the stem faceplate and reinsert the bolts (D), first by hand and then with the 4mm Allen key. Gradually tighten the bolts, making sure that the bars are still positioned correctly and that the space between the faceplate and the main body of the stem is even. When tightening the bolts follow this pattern to ensure even clamping: top left, top right, bottom left, bottom right. Finish off using the torque wrench to 5Nm (E). 15

A B C 16

STEP 5 CONNECTING THE MOTOR MODE SELECTOR AND DISPLAY WIRES Included in your accessory box is a special SHIMANO connector tool (the TL-EW300 tool). Use this tool (A) to connect the wires to your handlebar display. The tool helps to protect the plug and wire from damage. Slide the plug and wire into the tool as shown, ready for connection. Sitting on your bike, the cable that comes from the controller (mode selector) on the left-hand side of your handlebars goes into the first hole nearest to the stem (left-hand side), port number 1 (B). Align the plug into the port, then apply a small amount of pressure. There will be an audible click when the cable is fitted correctly. You may need to loosen and rotate the Display Selector slightly to help you gain access to the ports. The other cable that goes into your frame (C) (down to the drive unit/motor) attaches to the second port from the left, port number 2. 17

C A B D E F 18

STEP 6 INSTALL FRONT FENDER Start by removing the front fender from the rear wheel packaging by cutting the two zip ties (A). Set front wheel aside and remove remaining packaging on fender. Locate the front fender strut clamps and fork rubber shims located in the black mesh bag that came with your bike (B). Remove the fender fork bolt with a phillips head screwdriver or bit (C). Next, mount the fender to the fork with a phillips bit and handtighten (D). Next unscrew the bolt on the fender clamp with a phillips head screwdriver or bit and place around the bottom of the fork leg. Take the fender shim pad and place on fork under the clamp to ensure no damage once fender is tightened. Now take the fender strut and place the ending circle on the screw of the clamp and tighten with the phillips bit (E). Repeat this process on the other side and snug both screws. Now that the fender is on, go back to the top of the fender and push up and tighten the fender in place (F) until snug. 19

C A B D E 20

STEP 7 INSTALL FRONT WHEEL Remove all packaging from the front wheel making sure the hub end caps are still in the correct place and that they haven’t been pulled off by accident (A). If they do come off, just press them back into position. Then remove the brake pad spacer (B). At this stage be careful not to pull the front brake lever until the wheel has been installed. Do not touch the brake rotors with your hands or gloves as this may contaminate them. With a 6mm Allen key loosen in a counterclockwise direction and remove the front axle from the drive-side of the bike (C). Position the wheel so that the rotor fits into the brake caliper body and that the hub body slots into the grooves on the fork (D). Once everything is aligned reinstall front axle. With a 6mm Allen key, and applying some inward pressure, tighten the axle in a clockwise direction (E). Torque to 7Nm. After front wheel is installed, ensure even spacing of front fender between the fender struts and the tire. If uneven, move the brackets to even out the spacing and re-snug the fender screws with a phillips bit. 21


STEP 8 INSTALL PEDALS STEP 9 CHECK GEARS Bicycles have specific left and right pedals, and the left-hand side pedal has an opposite thread on it, meaning that it tightens up in a counterclockwise direction (A). You need to make sure that you have the correct pedal for each side of your bike. You will see on the pedal axle CR-R (or R) for the right and CR-L (or L) for the left. The right-hand (drive-side) pedal tightens up normally in a clockwise direction. As mentioned the left-hand (non-drive side) pedal tightens up in a counterclockwise direction (B). Be cautious that the pedals are installed nice and straight, being careful not to cross thread the crankarms. A spot of grease on the thread is good to use here. You can use either a 6mm Allen key or a 15mm spanner/wrench and tighten to 47-54Nm. Now is a good time to run through the gears to check that they are working correctly. To do this turn the cranks/pedals so that the rear wheel begins to spin. Whilst still pedaling the bike with your hand shift through the gears using the gear shifter on the righthand side of your handlebars (C) (being careful not to trap anything in the chain or wheel). If you are having any issues with the gears, please check out our Tech Video series on the INTENSE website. 23

A B C D 24

STEP 10 ADJUST HEADSET & BARS Remove your bike from the bike stand and set on the ground for this step. You want to ensure that your headset moves easily with a very slight amount of resistance, but with no play. You will need to set your headset pre-load to 2-4Nm. (A) If your headset feels a little loose then undo the stem clamping bolts slightly using a 4mm Allen key and then gently tighten the top cap bolt by a quarter clockwise turn or until you reach 2-4Nm (B). Retighten the stem clamp bolts and check the headset again. If the bars don’t turn smoothly it is too tight, so repeat the process, but this time slacken the top cap bolt off a little, or if it is too loose, continue to tighten. Once you are happy with your headset you need to make sure that your stem and handlebars are straight. A good tip is to straddle your bike and look down and line the back of your handlebars up with the front of the fork legs. Take your time, and when you are happy tighten the two stem bolts to 5Nm. STEP 11 ADJUST SADDLE HEIGHT Set the height of your saddle (seat) with your dropper seatpost in its fully extended position. (C) Using a 4mm Allen key loosen the seatpost clamp and adjust the seatpost to the correct height. A good base measurement is to stand next to your bike in your riding shoes. Putting your hand against the top of your hip bone (D), the palm of your hand should be level with the top of the saddle. Adjust as appropriate, then tighten the seat clamp to 6-8Nm. Do not overtighten this bolt as it may affect the performance of the seatpost. Note: You may need slight saddle height adjustments to ensure optimum comfort. 25

A C B D E 26

STEP 12 CHECK TIRE PRESSURE (A) The ideal tire pressure setting is determined by three factors: rider weight, type of terrain and the desired balance of comfort and traction. The pressures here are a suggested starting point and can typically range +/- 5psi. Front: 35psi, Rear: 35psi. It is always a good idea to inspect your tires for tears and punctures before and after every ride. STEP 13 INSTALL BOTTLE CAGE STEP 14 INSTALL HANDGUARDS Your bike comes supplied with a water bottle cage. Undo the two 3mm bolts (B) on the downtube of your bike and fit the cage (C). Tighten to 3Nm. Please refer to instructions from Acerbis on handguard assembly included in the handguard box. Assemble the handguard per instructions then remove the handguard clamp screw (D) and place clamp over bars. Push handguard clamp up against the shifter on the right side or the dropper lever on the left side of the bike. Once in place, tighten the handguard clamp bolt with a phillips head screwdriver (E). Repeat the process on the other side. 27

A C B D E 28

STEP 15 INSTALL HANDLEBAR BAG Locate the front handlebar bag mount inside the handlebar bag (A). Loosen and remove the two handlebar mount clamp screws using a 4mm allen (B). Then place open handlebar mount clamp around the handlebars ensuring you do not pinch any cables (C). Then place screws back in handlebar mount clamp and tighten with a 4mm allen until snug or clamp has no movement (D). Grab your handlebar bag and line up the bracket on the back of the bag with the mount and slide in until you hear an audible click. Your front bag is now installed (E). 29

A B C D E 30

STEP 17 INSTALLING TOP BUNGEE COVER Remove packaging from cover. Open the 4 velcro straps on the bottom of the bungee cover (D) and secure to top of rack (E). Complete that process for all straps until bungee cover is secure. STEP 16 INSTALL REAR PANNIER BAGS Remove packaging from bags. Loosen the bracket at the bottom of the bag by turning the dial (A). Place that bracket over the rack to start (B) and once in place, push down on top two bag mount brackets until they click on (C). Once in position, tighten the bottom bag bracket by hand to secure. Repeat process for opposite side bag. 31

IMPORTANT INFORMATION RECON RACK, FENDER AND BAG SYSTEM COMPATIBILITY This rack, fender and bag system was specifically developed for the INTENSE Recon MX. MAXIMUM LOADS Rack Load should never exceed 27kg (59lb) Mounted Panniers should not exceed 9kg (19lb). Front bag should not exceed 6kg (13lb). WARRANTY One year from date of sale coverage on materials and workmanship. Proof of purchase required. INTENSE will repair of replace at our discretion. GENERAL WARNINGS This system is NOT INTENDED for passengers. DO NOT attempt to carry any passengers. Do not use with a trailer or child seat. Do not use in aggressive mountain bike riding. Wheels should not leave the ground while bags are attached. Only attach panniers to properly installed bike rack. Always distribute load evenly between both sides and sinch down. Do not exceed maximum loads. Always ensure load is distributed evenly. A loaded rack or bags will influence handling and braking ability. Only use bags that are compatible with your bicycle. See Compatibility section. Do not use a worn-out bag. Overtime exposure to the elements will results in damage to the bag. When not riding do not store bags in direct sunlight. Replace your bags when they are worn or damaged. For safety reasons always remove all bags and accessories from your bicycle before transporting on a motor vehicle. Do not attempt to modify bicycle, bags or attachment system. Modifications may introduce a risk to your own safety or the safety of others. INTENSE DOES NOT authorize any modifications, and therefore, cannot accept liability for any damages or injury that may be a result of unauthorized modifications. 32

BEFORE RIDING Make sure your bicycle is in good working order and ensure your racks and fenders are installed properly and functioning correctly. Remember that a loaded rack or bag may alter the handling and performance of your bicycle. Always secure loads and never exceed the max recommended weight of the bicycle or rack and bag system Check that all accessories and bags are attached according to manufactures instructions and do not have any loose or dangling straps that could get caught in spokes or chain. Maintain 2inches or 50mm of clearance. Make sure your reflectors and lights are still visible with bags and rack installed. Check your bags periodically during your ride to ensure they are in place and retighten if needed. REAR RACK GENERAL WARNINGS This rack is NOT INTENDED for passengers. DO NOT attempt to carry any passengers. Do not exceed maximum loads. Always ensure load is distributed evenly. A loaded rack or bags will influence handling and braking ability. Do not attempt to modify this rack and fender as they are specifically designed and tuned to work with your bicycle and suspension system. Modifications may introduce a risk to your own safety or the safety of others. INTENSE DOES NOT authorize any modifications, and therefore, cannot accept liability for any damages or injury that may be a result of unauthorized modifications. Always inspect your bicycle and accessories before riding. 33


STEP 18 INSTALL BATTERY Once your battery is fully charged (see page 48) you need to reinstall it back into the bike. Install the battery by inserting the lower tab of the battery into the tab recess hole on the frame of the bike at an angle of approximately 45º (A). Making sure that everything is aligned correctly, simply hinge the battery upwards into position using gentle pressure to push it into place (B). With the battery almost in its final position, use gentle pressure to push it into place, you will hear an audible click as it locates and locks itself into place (C). The battery is now locked in position. If you want to remove the battery you will need to use the key provided with the battery. See page 13 for more information. Do not force the battery into the opening, as it can result in damage to the battery or terminal. 35

FORK: DVO DIAMOND E3 SUGGESTED STARTING POINTS FOR SETTING FORK SAG RIDER WEIGHT AIR (lbs) (kgs) PRESSURE (psi) 120-130 54-59 80-85 130-140 59-64 80-85 140-150 64-68 85-90 150-160 68-73 85-90 160-170 73-77 90-95 170-180 77-82 90-95 180-190 82-86 95-100 190-200 86-91 95-100 200-210 91-95 100-105 210-220 95-100 100-105 220-230 100-104 105-110 230-240 104-109 105-110 240-250 109-113 110-120 36

STEP 19 FRONT SUSPENSION SET-UP Out of the box your fork settings are generally set up for a rider weighing between 130-140lb (59-63.5kg). To adjust the suspension to your weight simply add some air or take some out. Your weight should be calculated when you are in full riding gear (including helmet, and if you regularly use one, your backpack). ADJUSTING AIR PRESSURE (DVO): The DVO fork on the Recon MX has just one main air chamber on the left leg. The Schrader valve (car tire type) can be found on the upper left fork leg under a green protective cap (A). Please refer to the air pressure chart opposite for recommended settings. A It is important to get good base settings for your suspension that you are happy with. It is easy to get confused with all the different variables of settings, so remember to write everything down as you go along. You can take note of air pressure, rebound clicks and any other suspension details. 37

STEP 20 SETTING FORK SAG You now need to measure the ‘sag’ of the fork. Sag is important as it allows the fork to work properly. With the help of a friend sit on the bike in a normal riding position in full riding gear, pedals level. Bounce up and down on the bike a few times and then gently sit back down. Do not touch the brakes. The rubber O-ring is on the left leg and is green (A). Get your friend to slide this down until it touches the top of the fork. Carefully get off the bike without further compressing the forks (your friend can help here by holding the handlebars so they don’t drop). When the bike is unweighted, the fork will be fully extended and leave a gap between the fork seal and the O-ring. The distance between these two is your sag measurement. You are looking for approximately 20% sag – which is 32mm. Use a ruler to measure the gap. Adjust the air pressure in your forks until you reach the correct sag measurement (B). If you don’t have enough air just pump more in using the shock pump that came with the tool kit. If you have too much air just briefly press the small button on the shock pump, this will release small amounts of air from the system. Once finished, replace the protective caps. A B 38

STEP 21 SETTING FORK REBOUND The rebound setting on your fork is how quickly your suspension reacts to impacts and returns to its normal position after compression. Your rebound settings can vary depending on the terrain you are riding on, your riding style, etc. A fast rebound setting is good when you need the fork to react quickly over continuous rough ground, but not so good, if for example, you are going off a lot of big drops where the faster rebound may pitch you forward too quickly. As with most things, finding a middle ground is best – not too fast, and not too slow – and then tweaking and refining as you begin to understand how your bike and suspension feels and reacts. The rebound adjuster for the fork is a silver dial located on the bottom of the right leg (A). The rebound adjustment is dependent on your air pressure setting. For example, higher air pressure requires more rebound damping. Use your air pressure to find your rebound setting. Turn your rebound knob to the closed position (fully clockwise) until it stops. Then back it out (counterclockwise) to the number of clicks shown in the tables overleaf. A REBOUND Open (counterclockwise) Least amount of rebound damping. Fork rebounds fastest. Closed (clockwise) Most amount of rebound damping. Fork rebounds slowest. 39

FORK: DVO DIAMOND E3 SUGGESTED REBOUND SETTINGS RIDER WEIGHT DVO (lbs) (kgs) # of clicks 120-130 54-59 10-14 130-140 59-64 10-14 140-150 64-68 8-12 150-160 68-73 8-12 160-170 73-77 6-10 170-180 77-82 6-10 180-190 82-86 6-10 190-200 86-91 6-10 200-210 91-95 6-10 210-220 95-100 6-10 220-230 100-104 4-8 230-240 104-109 4-8 240-250 109-113 4-8 (Number of clicks from fully closed. Each click above represents a counterclockwise turning motion.) STEP 21 CONTINUED... FRONT SUSPENSION SET-UP 40

HIGH AND LOW SPEED COMPRESSION ADJUSTERS We recommend that you refer to the manufacturer’s website or instruction manual for full technical details and further information on the specific fork (or rear shock) that you have on your bike. Two of the most common adjustments are High and Low Speed Compression. High and Low do not refer to the speed that you are traveling at, but rather the speed that the fork or shock moves as it reacts to trail obstacles and rider inputs. Pedaling or weighting the bike through turns are two good examples of where Low Speed Compression adjustment (LSC) can affect the suspension feel. Braking bumps or big drops (where the suspension moves quickly through its travel) are good examples of where High Speed Compression (HSC) adjustment can help. The more compression damping you have the firmer the suspension will feel, offering more support. 41

STEP 22 REAR SUSPENSION SET-UP First check the spring rate-chart on this page to make sure that the spring fitted on your Recon MX is within range for your rider weight. If the spring is too hard or too soft you will need to change it. Please see our Tech Videos section on our website to see how to change the coil on your shock. SPRING RATES AS STANDARD DVO JADE R COIL Size SM/MD: 450 lb Size LG/XL: 550 lb Rear wheel travel: 140mm (5.51"). Shock stroke: 55mm (2.15"). Shock sag: 30% when sitting on the bike. Shock preload: Min-1.5 turns / Max-5 turns. SHOCK: DVO JADE R COIL SUGGESTED STARTING POINTS FOR SETTING UP YOUR SHOCK RIDER SPRING RATE REBOUND LOW HIGH WEIGHT CLICKS SPEED SPEED (lbs) (kgs) DVO 100 45 343 11 14 12 110 50 350 10 14 12 120 54 350 9 14 12 130 59 400 9 14 12 140 63.5 400 8 14 12 150 68 450 8 12 10 160 73 450 7 12 10 170 77 500 7 12 10 180 82 500 6 12 10 190 86 550 6 12 10 200 91 550 5 10 8 210 95 600 5 10 8 220 100 600 4 10 8 230 104 650 3 10 8 240 109 650 2 10 8 250 113 700 1 10 8 (Rebound: Clicks out from fully closed. Low speed and high speed refers to compression.) 42

STEP 23 SETTING SHOCK SAG Just as you did with your forks you now need to set the sag on your rear shock. The optimal sag on your rear shock is 30% of the piston’s movement inside the shock body (stroke). The distance between the two shock mounting bolts (eye-to-eye) without a rider on the bike is 185mm for both shocks. Sag at 30% (of the piston) equates to a 16mm reduction in the eye-to-eye measurement. So the correct eye-to-eye measurement for 30% sag on this shock is 169mm (185-16 = 169mm). With the help of a friend, sit in a normal riding position in full riding gear on the bike, pedals level. Bounce up and down on the bike a few times and then gently sit back down. While still sitting on the bike, and with the shock slightly compressed (sag), measure the length of the shock (eye-to-eye) and record that number (A). To check the amount of sag just minus the original number from the new measurement, that will be your sag measurement. If the eye-to-eye measurement is 169mm that will give you a sag measurement of 16mm, which gives you the exact 30% sag rate you are looking for. While adjusting your rear shock sag, keep in mind that you must keep your total turns of spring preload at a minimum of two turns and a maximum of five turns. If your sag number is higher than 30%, increase the spring preload by turning the preload collar clockwise (2-5 turns) (B). If your sag number is lower than 30%, decrease the spring preload by turning the preload collar counterclockwise (minimum of two turns from base). Check the sag measurement again and adjust as necessary. If you cannot get the correct sag you will probably need a different spring rate for your bike. A B PRELOAD COLLAR 43

STEP 24 SETTING SHOCK REBOUND Just like for your fork, the rebound setting on your rear shock is how quickly it reacts to impacts and returns to its normal position after compression. Your rebound settings can vary depending on the terrain you are riding on, your riding style, etc. As with most things, finding a middle ground is best – not too fast, and not too slow – and then tweaking and refining as you begin to understand your bike and suspension feel. It is a green dial (A), both are located on the bottom of the shock by the end of the coil. A 44


GETTING TO KNOW YOUR RECON MX INTENSE BICYCLE IDENTIFICATION It’s important to keep track of your Recon MX’s serial number as well as the serial numbers of its important components for warranty and replacement purposes. Included in your Accessory Kit is a serial number sheet. Please keep this in a safe place. Please also note down and register the unique identifiers of your battery’s key below. You will need to know the key type, code and profile. It means that if you ever lose your key you can simply and quickly order a replacement. KEY TYPE: WAFER KEY CODE: KEY PROFILE: To register your key or to order a new one, please visit WARNING! USE THE SUPPLIED KEY TO REMOVE THE BATTERY FROM THE FRAME, TO PERFORM A BATTERY SWAP OR FOR CHARGING. DO NOT MOVE OR ALTER THE BATTERY FRAME MOUNTS FROM THEIR FACTORY POSITION IN THE DOWNTUBE AS THIS COULD RESULT IN SUBPAR PERFORMANCE, MAY LEAD TO BATTERY AND OR FRAME DAMAGE AND IS NOT COVERED UNDER WARRANTY. PLEASE CONTACT THE INTENSE TECH CENTER IF YOU HAVE ANY QUESTIONS RELATING TO THE BATTERY MOUNTS. 46


HOW TO USE YOUR RECON MX GET CHARGED The battery in your Recon MX is not fully charged at the time of purchase, so before you can use your new bike you will need to charge it using the supplied SHIMANO battery and its dedicated charger. The SHIMANO 504 Wh battery found in the Recon MX will take between 3-5 hours to fully charge. You can charge the battery in the frame or you can take it out to charge elsewhere. See pages 12-13 for how to remove the battery from the frame. To charge the battery when it is in the bike firstly locate the charging port in your bikes frame. For the Recon MX this is located above the motor where the downtube meets the seattube above the lower link. Simply pull back the rubberized cover to access the charging port, then insert the charging plug into the charging port. The charging plug will only fit into the charging port one way. Plug the charging cable into your wall outlet. Both the SHIMANO Battery and SHIMANO Charger indicator lights will light up. The yellow charger light shows that it is charging correctly. The green lights on the battery itself will blink while charging and become completely solid when fully charged. When the battery is completely charged, both it and the CHARGING PLUG CHARGING PORT 48

IMPORTANT POINTS REGARDING YOUR BATTERY We do not recommend that you charge your battery overnight. Charging can be carried out at any time regardless of the amount of charge remaining, but we recommend you charge the battery until it is fully charged. Only use the dedicated SHIMANO charger that came with your bike when recharging the battery. If the battery has become fully spent, charge it as soon as possible. If you leave the battery without charge it will deteriorate. If your Recon MX will not be ridden over an extended period of time, store it away with approximately 70% battery capacity remaining. Also take care not to let the battery become completely empty by charging it every six months. CHARGING PLUG CHARGING PORT RECON MX BATTERY E8035 504Wh ADAPTER SM-BTE80 BATTERY charger will turn off, but it is good practice to unplug and turn the charger off once the battery is fully charged. You can also remove the battery from the bike (see page 13) and charge using the ports illustrated below. 49

LIT UP Charging (and within 1 hour after completion of charging) BLINKING Charging Error TURNED OFF Battery disconnected (1 hour or more after completion of charging) AS CHARGING STARTS THE LED LAMP ON THE CHARGER LIGHTS UP. CHARGER LED LAMP CHARGER INFORMATION 50

TURNING ON YOUR RECON MX eBIKE The power ON/OFF button is located on the toptube, toward the front of your bike. It is easy to find and simple to use. Press and hold the power button until you hear an audible ‘beep’. The green LED lights on the Power ON/OFF button will come on at this stage, and the computer display on your handlebars will be activated. Please note that the battery cannot be turned on whilst it is charging, if the bike is moving or if you have your feet on the pedals. A ‘system error’ may occur (see page 60). To turn off. With your feet off the pedals, simply hold down the power button for a few seconds until the system shuts down. The handlebar display will go blank. ON / OFF BUTTON AUTOMATIC ‘POWER OFF’ FUNCTION If the bicycle has not moved for over 10 minutes, the power will automatically turn off. 51

X Y USING THE POWER MODES Your Recon MX motor comes with three main assist modes: BOOST, TRAIL and ECO, and a fourth WALK mode. You can easily toggle between the three modes using the Assist Switch that’s located on the left-hand side of your handlebars. Assistance only starts when you begin to pedal. You can switch between modes at any time depending on the amount of assistance you require. ASSIST BUTTONS X INCREASES ASSISTANCE Y DECREASES ASSISTANCE RECON MX EXPERT AND TAZER MX PRO EU DISPLAY SCREEN IMPORTANT: THE LAW AND eBIKES Your Recon eBike speed is restricted by law. The limit in the USA is 20mph (32km/h) and in Europe it is 15.5mph (25km/h). When these speeds are reached the motor power will cut out. Power to the motor will only return when the speed drops below those limits. 52

BOOST BOOST Mode is a lot of fun, especially on long steep climbs and if you’re looking to minimize rider effort for a fantastic riding experience. BOOST will consume the battery the fastest. TRAIL TRAIL mode is the primary mode you will find yourself using for most single track riding. It offers all the power of BOOST mode, however it does require more input from the rider. This truly is the most realistic assisted riding experience available. TRAIL is a great balance of efficiency and power based on the needs of the rider. This makes TRAIL mode require less battery than BOOST and will give the rider more range. ECO ECO mode is all about efficiency and providing the most range out of the available modes. With this it does provide the least amount of assistance, which will require more input from the rider to maintain speed. This mode is great for long days on the bike where battery conservation needs to be considered or as a training and fitness tool. WALK WALK mode is very useful if you are out exploring and find yourself in a situation where you need to walk your bike up a hill. This mode will help to take care of the weight of the bike and make the push up the hill much easier. All of the riding modes are extremely tunable through the SHIMANO Steps App. The app allows the rider the ability to set up two separate tune profiles and have the ability to adjust between the two on the fly. When considering the expected range for each one of these modes it is important to note that there are many factors that introduce variables. Factors such as rider weight, riding style, gear selection, soil type, hilly terrain and tire pressure, etc. 53

CHANGING THROUGH THE MODES You only get assistance from the motor when you start to pedal. The motor ‘kicks in’ almost immediately with a nice, smooth transition. On the Assist Switch controller use the up and down arrows to move between the different modes. When you first turn the battery on, the display will light up and show ‘OFF’ in the bottom left corner. Use the up arrow (X) to move into ECO mode, press it again for TRAIL, and again for BOOST. Pressing the down arrow (Y) will take you back down through those modes. YOU WILL SEE THE MODE INDICATOR CHANGE IN THE DISPLAY AS YOU TOGGLE UP AND DOWN USING THE X AND Y ARROWS ASSIST BUTTONS DISPLAY PANEL DISPLAY PANEL (ZOOMED IN) 54

PRESS AND HOLD Y In a safe area, away from traffic, go through the different modes as you pedal around, feeling the different levels of assistance. As you change between the modes you can keep pedaling, and don’t forget to try the different modes in different gears to get the best feel for your bike. To use the WALK function you need to be off the bike, with your feet off the pedals and the bike stationary. Press and hold the down arrow (Y) until WALK appears in the display. Release the down button, then press and hold it down to activate the motor into WALK mode. The level of assistance is only small (a max of 3.7mph), and it will depend on what gear you are in, but it can be a useful helping hand in certain situations. 55

SCREEN DISPLAY The Screen Display is your ‘eyes on the system’. It shows information such as what mode you are in, the speed you are going and more. A. Battery level indicator Displays the current battery level. B. Gear position Displays the current set gear position. Only displays when electronic gear shifting is in use. The Recon MX comes with mechanical shifting as standard. C. Assist gauge Assistance output indicator. D. Assist mode display Displays the current assist mode. E. Current speed This can be switched between mph and km/h. (A) (B) (C) (D) (E) 56

BATTERY LEVEL INDICATOR ON DISPLAY UNIT BATTERY LEVEL INDICATION*1 BATTERY LEVEL *The battery level indicator blinks red when remaining battery level falls to this level. 81% – 100% 61% – 80% 41% – 60% 21% – 40% 1% – 20%* 0% BATTERY LEVEL INDICATOR The battery level indicator is located in the top left of the display screen. You can monitor the battery level as you ride. 57

SHIMANO’S E-TUBE APP Your Recon MX comes with pre-set ‘profiles’, which we believe to be the perfect level of power and assistance in each of the modes for this model of bike. The Recon MX (SHIMANO E-7000 motor) comes with one pre-set profile. For those of you who would like to fully customize your bike’s settings to match your riding style SHIMANO’s E-Tube App allows you to truly personalize your riding experience. Simply download the App to your smartphone, enter your details and connect to your bike via Bluetooth. You will then be able to work your way through the menu where you can do things like tweak the motor unit’s performance and assist modes, store different rider profile settings, identify error codes and get solutions, update firmware, check for latest releases and the newest functions, etc. The most important adjustments for the motor output are the assist characteristic (the amount the motor multiplies the rider input), the maximum torque (the ‘pulling force’) and assist characteristic at the start (how quickly the bike reacts to rider input). It can be tricky to balance all these elements, and it is best to adjust one setting at a time and evaluate how it feels. With the power system on (and no weight on the bike), press and hold the selection button on the bottom of the display screen to open the ‘Setting’ menu. Using the Assist Switch controller (mode selector) on the left of your handlebar, scroll down to the ‘Assist 58

Customize’ option. Using the selection button on the bottom of the display, select ‘Assist Customize’. Using the mode selectors on the left of the handlebar, select your desired ‘Profile’. HOW TO ACCESS THE PRE-SET CUSTOM PROFILE E-Tube App Link (scan QR code for direct access) Additional Links: X Y MENU SELECT BUTTON Assist Customize RD protection reset Display speed Setting Profile 1 Profile 2 Assist customize 59


INDICATION CONDITION RECOVERY Communication error with the bicycle system. Make sure that the cable is not loose or improperly connected. If the situation does not improve, contact the place of purchase. If the temperature exceeds the guaranteed operating range, the battery output is turned off. Leave the battery in a cool place away from direct sunlight until the internal temperature of the battery decreases sufficiently. If the situation does not improve, contact the place of purchase. This is displayed if a genuine drive unit is not connected. This is displayed if any of the cables are disconnected. Connect a genuine battery and drive unit. Check the condition of the cables. If the situation does not improve, contact the place of purchase. This is displayed if an error occurs during charging. Remove the charger from the battery and press the power button. If an error appears contact the place of purchase. Electrical failure inside the battery. Connect the charger to the battery and then remove the charger. Press the power button with only the battery connected. If an error appears with only the battery connected, contact the place of purchase. 61

WARNING AND ERROR MESSAGES ON THE CYCLE COMPUTER DISPLAY Warning and Error messages are displayed at the top in the middle of the computer display screen. These messages usually start with a ‘W’ and help you identify the problem. Some of the most common error messages can be found printed on the inside of the battery hatch door. WARNING MESSAGES ON DISPLAY CODE DISPLAY PRECONDITIONS W010 Temperature of the drive unit is higher than it is during times of normal operation. The travelling speed cannot be detected. Initialization of torque sensor was not completed successfully. An electronic derailleur may have been installed in place of a mechanical derailleur. W011 W013 W032 62

OPERATIONAL RESTRICTION REMEDY Power assisrtance may be lower than usual. Stop using the assist function until the temperature of the drive unit drops. If the situation does not improve contact the place of purchase. The maximum speed up to which power assistance is provided may be lower than usual. Check that the speed sensor is porperly installed. If the situation does not improve contact the place of purchase. Power assistance may be lower than usual. With your foot off the pedal, press the battery power button and turn on the power again. If the situation does not improve contact the place of purchase. Power assistance provided in (WALK) mode may be lower than usual. The walk assist function may not be able to be used in certain regions. Reinstall the derailleur for which the system is configured to support. If the situation does not improve contact the place of purchase. WARNING MESSAGE ON THE DISPLAY SCREEN. THIS DISAPPEARS ONCE THE ERROR IS FIXED. For a complete list of SHIMANO Error Codes and how to fix them scan the code. 63

MAINTENANCE CARE You have purchased a high-performance bicycle which requires a certain level of service and maintenance to sustain the level of performance your frame was designed around. Proper care will also ensure the bike is safe to ride at all levels. It is important to read and understand the care information as well as follow the maintenance schedule and inspect your bicycle before each ride. This will help to limit or avoid costly repairs and will also help to avoid injury due to service neglect and component failure. • Use a soft cloth with warm soapy water to clean the aluminium surfaces. Do not use high pressure washers, abrasive cloths or cleaner. • Be sure all frame surfaces in contact with cables are protected. Cable housing rubbing on the frame can wear over time. • Be sure brake levers, handlebar ends and the fork crown do not contact the frame at full rotation. • Never clamp any part of the frame in a bike stand or car rack. • Always inspect your frame if you experience any chain suck. • Always inspect your frame in full after a crash to be sure there is no damage. Look for cracks or dents. If you discover damage to any degree it’s best to have your frame inspected by a qualified INTENSE Recon MX dealer. Any direct impact to the frame can cause serious structural damage. • Use high-grade waterproof grease on seatpost, BB and headset bearing contact areas. • Be sure to follow all recommended torque settings. • Use only genuine replacement parts for safety- critical components. 64



RECON MX TAZER MX PRO (MM / INCH) SIZE SMALL/MEDIUM LARGE/X-LARGE WHEELBASE: A 1227 MM / 48.3" 1286 MM / 51" TOPTUBE LENGTH: B 606 MM / 23.9" 664 MM / 26.2" CHAINSTAY LENGTH: C 450 MM / 17.7" 450 MM / 17.7" HEADTUBE LENGTH: D 115 MM / 4.5" 125 MM / 4.9" HEADTUBE ANGLE: E 65.25˚ 65.25˚ REACH: F 447 MM / 17.6" 502 MM / 19.8" STACK: G 625 MM / 24.6" 634 MM / 25" BB HEIGHT: H 344 MM / 13.55" 344 MM / 13.55" BB DROP 16.5 MM / 0.65" 16.5 MM / 0.65" SEATTUBE ANGLE (EFFECTIVE): I 75.7˚ 75.7˚ SEATTUBE ANGLE (ACTUAL): J 73.25˚ 73.25˚ SEATTUBE LENGTH: K 419 MM / 16.5" 470 MM / 18.5" STANDOVER HEIGHT: L 805.8 MM / 31.7" 817 MM / 32.2" RECON MX GEOMETRY CHART BB Drop C A B F E D G H L K I J ZER MX Alloy RECON E7000 (NA) DVO FORK: VO DIAMOND E3, 29" 15 X 110MM. RAVEL: 160MM, BLACK, FAST BLACK. OFFSET: 44MM Fork Axle to Crown: 573.7 mm Fork Offset: 44 mm Fork Travel: 160 mm REV. DATE 1 4/10/2023 TAZER MX Alloy RECON E7000 (NA) DVO FORK S/M L/XL Wheelbase: A 1227 mm/ 48.3" 1286 mm/ 51" Top Tube Length: B 606 mm / 23.9" 664 mm/ 26.2" Chainstay Length: C 450 mm/ 17.7" 450 mm/ 17.7" Head Tube Length: D 115 mm/ 4.5" 125 mm/ 4.9" Head Tube Angle: E 65.25˚ 65.25˚ Reach: F 447 mm/ 17.6" 502 mm/ 19.8" Stack: G 625 mm / 24.6" 634 mm/ 25" BB Height: H 344 mm/ 13.55" 344 mm/ 13.55" BB Drop 16.5 mm/ 0.65" 16.5 mm/ 0.65" Seat Tube Angle (Effective): I 75.7˚ 75.7˚ Seat Tube Angle (Actual): J 73.25˚ 73.25˚ Seat Tube Length: K 419 mm/ 16.5" 470 mm/ 18.5" Standover Height: L 805.8 mm/ 31.7" 817 mm/ 32.2" Fork Axle To Crown: 573.7 mm / 22.6" 573.7 mm / 22.6" Lower Headset Stack Height: 4 mm / 0.157" 4 mm / 0.157" Fork Offset: 44 mm / 1.73" 44 mm / 1.73" Fork Trail: 117 mm / 4.6" 117 mm / 4.6" Fork Travel: 160 mm / 6.3" 160 mm / 6.3" Rear Travel: 135 mm / 5.3" 135 mm / 5.3" Rear Shock Size: 185 x 55 185 x 55 Front Center: 777 mm / 31" 836 mm / 33" BB Height based on Front Plus Tire OD: 717.55 mm/ 28.25" 717.55 mm/ 28.25" BB Height based on Rear Plus Tire OD: 717.55 mm/ 28.25" 717.55 mm/ 28.25" Note on Fork Axle to Crown and Fork Travel: 29" Fork with 573.7 AC and 160 travel to set BB Height. TAZER MX TITLE: DO NOT SCALE D SCALE: 1:2.5 A0 SIZE: FILENAME: DO NOT MANUALLY UPDATE QUAL ENG MFG ENG RELEASED CHECKED DRAWN DATE NAME COPYRIGHT © 2013 BY Intense Cycles Co These drawings, any and all specifications and data herein contained and the products manufactured in accordance with the said drawings, specifications and data are the exclusive property of Intense Cycles of Temecula, CA (USA), in accordance with the provisions of the National laws and International Conventions for the protection of Intellectual Property. No disclosure, copy, use, manufacture, advertising, and sale of the said drawings, specifications, data and products are permitted without the prior written consent of Intense Cycle Co. 1.5 0.8 0.5 0.2 .1 TOLERANCE 1 UNTOLERANCED ANGLE DIMENSIONS OVER 300 UP TO 1000 OVER 100 UP TO 300 OVER 30 UP TO100 OVER 10 UP TO 30 FROM 0 UP TO 10 LENGTH DIMENSIONS UNTOLERANCED LENGTH DIMENSIONS (mm) FINISH: MENSIONS CONTAINED ON THIS PRINT ARE SPECIFIED IN THE FULLY FINISHED TION. MANUFACTURER MAY NEED TO MAKE CHANGES TO TOLERANCES TO FOR MATERIAL BUILD-UP/REMOVAL AS A RESULT OF FINISHING PROCESS. ED PRODUCT MUST MATCH PRINT SPECIFICATIONS. TAZER MX Alloy RE 4/10/2023 CK 67

EXPLODED VIEW AND PARTS RECON MX ITEM ITEM PART DESCRIPTION QTY. TORQUE SPEC. NO. NUMBER 1 Crush tube 130754 M16C Lower Link crush tube 1 N/A 2 Bearing Cap 24mm OD 130765 Cap Bearing Blk 4 N/A 3 Bearing Cap 130778 Cap Bearing Blk 2 N/A 4 Bolt Shoulder 130785 Bolt Shoulder Fine Thread 1 20 Nm / 175 in-lbs 5 Bolt Main Pivot 130795 Bolt Main Pivot 1.5T M16 Blk 2 7 Nm / 60 in-lbs 6 Rear Axle 130799 Axle Rear 148 x 12mm Boost Blk 1 11 Nm / 100 in-lbs 7 Cone Adjuster 130807 Spacer Cone Adjuster Blk, 8.3mm Height 3 N/A 6 70 69 19 57 58 62 44 26 40 15 30 56 13 44 66 65 44 41 32 25 32 30 59 54 18 17 17 54 18 40 35 36 52 3 24 4 55 12 9 12 10 1 52 3 5 7 31 64 27 42 42 42 42 71 71 37 37 36 7 5 2 53 11 24 2 53 20 53 2 24 8 53 2 14 36 7 38 16 16 43 43 61 60 63 34 45 22 22 45 21 30 23 45 45 23 33 67 68 55 68

8 Crush Tube Recon 130847 Crush Tube Top Link Recon 1 N/A 9 Forged Lower Link 130848 Forged Lower Link Recon, Blk 1 N/A 10 Axle Lower 130850 Axle Lower Pivot Recon 1 20 Nm / 175 in-lbs 11 Crush Tube Recon 130851 Crush Tube Top Link Recon 1 N/A 12 Pivot Axle Spacer 130860 Pivot Axle Spacer 2 N/A 13 Drive Unit Bolt 130862 Drive Unit Bolt M8 x 18 with T40 Broach 4 10 Nm / 88 in-lbs 14 Collet Bolt Top Link 130863 Collet Bolt Top Link/ Front Triangle 1 7 Nm / 60 in-lbs 15 Skidplate Spacer 130867 Skidplate Spacer, Recon 2 N/A 16 Skidplate Motor Bolt 130868 M8 x 1.25 x 30 mm, Skidplate Motor Bolt 2 10 Nm / 88 in-lbs 17 Spacer Trunnion Mount 130869 Spacer 10 mm Length, Trunnion Mount 2 N/A 18 Trunnion Bolt 130870 Bolt Shoulder 22.6 mm length, 2 16 Nm / 140 in-lbs Trunnion Shock, Recon 19 Derailleur Hanger 130897 UDH Universal Derailleur Hanger, GW, 1 25 Nm / 221 in-lb P/N 411H0300001 20 Forged Top Link Recon 130904 Forged Top Link Recon, Blk 1 N/A 21 Pivot Tube 130911 Motor Mount Pivot Tube, Recon Alloy 1 N/A 22 Guide Plate 130912 Cable Routing Guide Plate, Recon Alloy, 2 N/A 12-174-000 23 Cable Guide Clamp 130913 Cable Guide Clamp, Recon Alloy, 2 N/A DT Cables 24 Push Rivet 140038 Push Rivet SR-0817BK 3 N/A 25 Zip Tie 140053 Zip Tie, Lower Cable Guide 1 N/A 26 Skid Plate 140077 Skid Plate E7000 BLK, Recon Alloy 1 N/A 27 Battery Door 140078 Recon Alloy Battery Door 1 N/A 28 Rear Fender 140086 Rear Fender, Recon Alloy 1 N/A 29 Rear Rack Recon Alloy 160004 Rear Rack Recon Alloy, Blk, 1 N/A Rubis Rack, RU-9549 30 Clip Plastic 310001 Clip for Single Guide Plastic 3 N/A 31 Jagwire cable guide 310011 Jagwire cable guide CC1010AB, 2 guide 1 N/A 32 Cap W/Hole 310012 Cap W/Hole VLD-150 2 N/A 33 Grommet 310013 Jagwire CCN009-5, Plug Internal 1 N/A Frame Routing, 2.5 mm E-wire 34 Seat Clamp 340339 Seat Clamp Recon Alloy, GW #CSC0040 1 6 to 8 Nm / 53 to 70 in-lbs 35 Zerk Fitting M6 x 1.0 401011 Zerk Fitting M6 x 1.0 1 5 Nm / 45 in-lbs 36 SHCS M6 x 22 410009 SHCS, Socket Head, M6 x 22 3 14 Nm / 125 in-lbs 37 BHCS M5 x 12 410010 Bolt BHCS, Button Head, M5 x 12 2 2 Nm / 18 in-lbs 38 SHCS M8 x 35 410045 Bolt SHCS, M8 x 35 Steel 1 16 Nm / 140 in-lbs 39 SHCS M6 x 18 410048 SHCS, Socket Head, M6 x 18 2 14 Nm / 125 in-lbs 40 Low Profile M5 X 11 410068 Low Profile Head Screw, M5 x 11, 2.5Hex 2 (see below) Black Recon Fender Screws 1 Nm / 9 in-lbs Recon Skidplate Screws 2 Nm / 18 in-lbs 69